1. Asian call centers target for social media
Call centers, abound in India and Philippines, need to retool and deploy social media tools to say competitive in market, say top Salesforce.com execs.
2. Rumors of a Gphone refuse to die
Yet another report predicting Google is about to release its own phone raises more questions than it answers about Google's mobile strategy.
3. Opera Mobile 10 beta now browsing Windows phones
Opera releases most recent mobile browser--complete with Speed Dial and new tabbed browsing design--for Windows Mobile phones.
4. Tata targets high-end network services
Tata Comms touts slew of varied investments in Asia-Pacific, in effort to beat competition from operators and content-delivery service providers.
5. Moto Droid off to a good start. But is it good enough?
Motorola's Droid phone reports healthy figures in first week of sales, but will face competition from other Android phones coming on to the scene.
6. Microsoft opens app store to more phones
Although Microsoft has just made its mobile marketplace available for Windows Mobile 6.0 and 6.1, Microsoft will have to do more if it wants to reach Apple's 100,000 apps--and counting.
7. Asian mobile apps need better usability
Developers in region hoping to bring apps to global audience should work on developing cleaner and more intuitive user interfaces, says Nokia exec.
8. Dell unveils Android-based Mini 3 smartphone
The first carriers for the Android-based phone will be China Mobile and Brazil's Claro. Details on the devices will come later.
9. Videoconferencing: Cisco, Logitech target mainstream
Logitech's acquisition of LifeSize and Cisco's bid for Tandberg are aimed at grabbing market share and expanding sales to more businesses--and even consumers.
10. Windows Mobile loses nearly a third of market share
Microsoft's mobile operating system lost 28 percent of its smartphone market share over the past year, according to analysts at Gartner.
